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Über Uns

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Unterstützung, Vertrauen und Verständnis.
Wann immer Kinder und Jugendliche uns brauchen.

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Unsere Vision

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Alle Kinder und Jugendlichen kennen die Online-Beratung der JugendNotmail und wenden sich in allen Lebenslagen zu allen Themen jederzeit an uns.

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Das Team von JugendNotmail besteht im Kern aus acht Mitarbeitenden, die täglich alles geben, um die Vision Wirklichkeit werden zu lassen. Hinzu kommen unsere etwa 250 ehrenamtlichen Berater*innen, unsere Qualitätssicherung und diverse Unterstützer*innen, Botschafter*innen, Kreative und Projektpartner*innen, ohne die JugendNotmail nicht das wäre, was es heute ist.

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Unser Ziel ist es, Jugendliche zu stärken und ihnen Fähigkeiten zu vermitteln, damit sie selbstständig Unterstützung finden und, wenn möglich, unabhängig von professioneller Hilfe werden.

Unsere Beratung ersetzt keine Psychotherapie. Bei Bedarf an Therapie oder Behandlung vermitteln wir an spezialisierte Stellen.

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Jugendliche können online vertraulich über Probleme sprechen – ein Vorteil gegenüber persönlicher Beratung.

Unser Angebot ist vertraulich, leicht zugänglich und kostenlos, bundesweit verfügbar, datenschutzkonform und bringt 20 Jahre Onlineberatungs-Erfahrung mit.

Wir setzen auf zukunftsorientierte Lösungen, um frühzeitig Probleme zu adressieren.

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Unser Ziel ist, Kinder und Jugendliche dort zu erreichen, wo sie sind.

Wir fördern durch zielgerichtete Kommunikation das Bewusstsein für mentale Gesundheit und erleichtern den Zugang zu Hilfe.

Wir dienen als erste Anlaufstelle und Bindeglied zu lokaler Unterstützung.

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Unsere Online-Beratung wird von qualifizierten Fachkräften aus Psychologie und Sozialarbeit mit Zusatzausbildungen durchgeführt.

Wir sichern die Qualität durch regelmäßige Fortbildungen und Prüfungen, um online effektiv zu beraten.

Ein Qualitätsmerkmal ist die Feedback-Möglichkeit an externe Fachkräfte zur Sicherstellung von Schutz und Beteiligung der Jugendlichen.

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Wir haben ein professionelles Suizidpräventions-Team, das unsere ehrenamtlichen Berater bei Suizidalität unterstützt.

2012 erhielten wir das PHINEO “Wirkt-Siegel” für unser Engagement gegen Depression.

Unsere Plattform ist von der Berliner Datenschutzbehörde auf Datensicherheit geprüft. Alle Beratungen sind streng vertraulich.

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Unsere Geschichte

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Claudine Krause gründete 2001 mit „jungundjetzt e.V.“ die Online-Beratung JugendNotmail, eine innovative Idee für ihre Zeit. Als Grundschullehrerin erkannte sie, dass nicht alle Probleme der Schüler*innen in der Schule lösbar sind.

Einige benötigen mehr Zeit und Raum, als der Schulalltag bietet. JugendNotmail schafft einen vertraulichen Raum im Internet, der damals noch neu war, um ohne Hemmungen über Sorgen zu sprechen.

Die Online-Kommunikation bietet einen niedrigschwelligen, anonymen Zugang, der jungen Menschen hilft, sich zu öffnen und Vertrauen zu Beratenden aufzubauen.

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.3″ _module_preset=”default” background_color=”#f6f2ea” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.3″ _module_preset=”62c5c2cd-934f-48ae-af38-dd4b0d72fa2e” text_orientation=”center” custom_margin=”||10px||false|false” global_colors_info=”{}”]

Ehrenamtliche Berater*innen

[/et_pb_text][et_pb_slider show_pagination=”off” use_bg_overlay=”on” bg_overlay_color=”#f6f2ea” arrows_custom_color=”#000000″ dot_nav_custom_color=”#000000″ _builder_version=”4.24.3″ _module_preset=”default” background_color=”#f6f2ea” custom_button=”on” button_text_size=”22px” transform_scale_tablet=”” transform_scale_phone=”81%|81%” transform_scale_last_edited=”on|phone” transform_translate_tablet=”” transform_translate_phone=”” transform_translate_last_edited=”on|phone” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|phone” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|phone” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|phone” transform_styles_last_edited=”on|phone” vertical_offset_tablet=”” vertical_offset_phone=”” vertical_offset_last_edited=”on|phone” horizontal_offset_tablet=”” horizontal_offset_phone=”-60px” horizontal_offset_last_edited=”on|phone” width_tablet=”” width_phone=”141%” width_last_edited=”on|phone” custom_margin=”-37px|||||” custom_margin_tablet=”-37px|||||” custom_margin_phone=”-68px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px||28px||false|false” background_last_edited=”on|desktop” transform_styles_tablet=”” transform_styles_phone=”” box_shadow_style_button=”preset4″ box_shadow_horizontal_button=”5px” box_shadow_vertical_button=”5px” global_colors_info=”{}”][et_pb_slide button_text=”Ich freue mich über die Möglichkeit, Kinder und Jugendliche in schwierigen Lebensphasen zu unterstützen und schließlich zu sehen, wie unser Engagement zu einer Verbesserung des Wohlbefindens unserer Ratsuchenden führt.” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.24.3″ _module_preset=”default” header_text_color=”#000000″ body_font=”|600|||||||” body_text_color=”#000000″ body_font_size=”20px” body_quote_border_color=”#f07814″ body_quote_text_align=”center” body_quote_text_color=”#000000″ background_enable_color=”off” custom_button=”on” button_text_size=”21px” button_bg_color=”#f07814″ button_border_width=”2px” button_border_color=”#000000″ button_border_radius=”15px” button_use_icon=”off” width=”89%” box_shadow_style_button=”preset4″ box_shadow_horizontal_button=”5px” box_shadow_vertical_button=”5px” box_shadow_color_button=”#000000″ global_colors_info=”{}” sticky_transition=”on”][/et_pb_slide][et_pb_slide button_text=”%22 Da mir Jugendliche und junge Erwachsene besonders am Herz liegen, freue ich mich, sie bei JugendNotmail in schwierigen Situationen ressourcenorientiert begleiten zu dürfen. Dabei ist wichtig, dass sie ihre eigene Fähigkeit, Krisen zu bewältigen, nutzen, um die Balance in ihrem Leben wiederherzustellen. %22″ use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.24.3″ _module_preset=”default” header_text_color=”#000000″ body_font=”|600|||||||” body_text_color=”#000000″ body_font_size=”20px” body_quote_border_color=”#f07814″ body_quote_text_align=”center” body_quote_text_color=”#000000″ background_enable_color=”off” custom_button=”on” button_text_size=”21px” button_bg_color=”#f07814″ button_border_width=”2px” button_border_color=”#000000″ button_border_radius=”15px” button_use_icon=”off” width=”89%” box_shadow_style_button=”preset4″ box_shadow_horizontal_button=”5px” box_shadow_vertical_button=”5px” box_shadow_color_button=”#000000″ global_colors_info=”{}” sticky_transition=”on”][/et_pb_slide][et_pb_slide button_text=”„ Ich bin bei JugendNotmail, weil ich den Jugendlichen zeige möchte, dass sie niemals alleine sind und es hier immer jeman gibt, der ihnen gerne zuhört. %22″ use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.24.3″ _module_preset=”default” header_text_color=”#000000″ body_font=”|600|||||||” body_text_color=”#000000″ body_font_size=”20px” body_quote_border_color=”#f07814″ body_quote_text_align=”center” body_quote_text_color=”#000000″ background_enable_color=”off” custom_button=”on” button_text_size=”21px” button_bg_color=”#f07814″ button_border_width=”2px” button_border_color=”#000000″ button_border_radius=”15px” button_use_icon=”off” width=”89%” box_shadow_style_button=”preset4″ box_shadow_horizontal_button=”5px” box_shadow_vertical_button=”5px” box_shadow_color_button=”#000000″ global_colors_info=”{}” sticky_transition=”on”][/et_pb_slide][et_pb_slide button_text=”„ Ich betätige mich gerne ehrenamtlich als Beraterin bei JugendNotmail, weil es mir wichtig ist, dass Kindern und Jugendlichen bei Sorgen, Ängsten oder Belastung eine niedrigschwellige Unterstützung geboten wird. “” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.24.3″ _module_preset=”default” header_text_color=”#000000″ body_font=”|600|||||||” body_text_color=”#000000″ body_font_size=”20px” body_quote_border_color=”#f07814″ body_quote_text_align=”center” body_quote_text_color=”#000000″ background_enable_color=”off” custom_button=”on” button_text_size=”21px” button_bg_color=”#f07814″ button_border_width=”2px” button_border_color=”#000000″ button_border_radius=”15px” button_use_icon=”off” width=”89%” box_shadow_style_button=”preset4″ box_shadow_horizontal_button=”5px” box_shadow_vertical_button=”5px” box_shadow_color_button=”#000000″ global_colors_info=”{}” sticky_transition=”on”][/et_pb_slide][et_pb_slide button_text=”%22 Ich arbeite bei Jugendnotmail mit, weil ich das Angebot klasse finde: Niederschwellig, vertraulich, anonym, datenschutzsicher und doch eine hochwertige Beratung, die Jugendlichen Unterstützung und Hilfe in schwierigen Situationen anbieten kann. %22″ use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.24.3″ _module_preset=”default” header_text_color=”#000000″ body_font=”|600|||||||” body_text_color=”#000000″ body_font_size=”20px” body_quote_border_color=”#f07814″ body_quote_text_align=”center” body_quote_text_color=”#000000″ background_enable_color=”off” custom_button=”on” button_text_size=”21px” button_bg_color=”#f07814″ button_border_width=”2px” button_border_color=”#000000″ button_border_radius=”15px” button_use_icon=”off” width=”89%” box_shadow_style_button=”preset4″ box_shadow_horizontal_button=”5px” box_shadow_vertical_button=”5px” box_shadow_color_button=”#000000″ global_colors_info=”{}” sticky_transition=”on”][/et_pb_slide][et_pb_slide button_text=”%22 Ein starkes Team und professionelle Organisation – ich bin stolz ein Teil von JugendNotmail zu sein. %22″ use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.24.3″ _module_preset=”default” header_text_color=”#000000″ body_font=”|600|||||||” body_text_color=”#000000″ body_font_size=”20px” body_quote_border_color=”#f07814″ body_quote_text_align=”center” body_quote_text_color=”#000000″ background_enable_color=”off” custom_button=”on” button_text_size=”21px” button_bg_color=”#f07814″ button_border_width=”2px” button_border_color=”#000000″ button_border_radius=”15px” button_use_icon=”off” width=”89%” box_shadow_style_button=”preset4″ box_shadow_horizontal_button=”5px” box_shadow_vertical_button=”5px” box_shadow_color_button=”#000000″ global_colors_info=”{}” sticky_transition=”on”][/et_pb_slide][/et_pb_slider][/et_pb_column][/et_pb_row][/et_pb_section]